Are you aware that by using the UBA mobile app it is far easier to block your account without physically going to the bank? Oh, you are now surprised by what I just told you. Yes to make it even better we have provided a guide on how to block your account on UBA mobile app for you in this article.
The feature is intended to provide you instant control over your account in the case of an emergency or suspicious activity.
This is a feature that is frequently used by customers who encounter problems that can jeopardize the security of their accounts.
Suspicion of fraud or unauthorized access is one of the most frequent reasons people decide to block their UBA mobile app accounts.
For instance, freezing the account can stop further unwanted access or misuse of your funds in the case that you misplace your phone or discover strange transactions.
By taking swift action, you can protect your account and solve the problem at the same time.
The following problems could also result in account blocking: “phishing attempts or identity theft.” It becomes vital to block the account to prevent any potential fraud if someone attempts to get your username and password or you unintentionally give your information to a fraudster.
In these situations, blocking stops the hacker from gaining access to private data or executing illicit transfers.
Besides that, users who “misplace or lose their mobile devices” also block their accounts.
Since critical banking data is stored on the UBA mobile app, losing your phone could allow unwanted access to your account.
You can rest easy knowing that the account is blocked until you get the phone back or install the app on another device.
If these problems aren’t resolved right away, there may be serious financial losses or identity theft. By using the mobile app to block the account, you may reduce the likelihood of fraud, loss, or theft while still keeping control of your account.
How to Block Your Account on UBA Mobile App
1. Open the UBA Mobile App
Locate the UBA mobile app icon on your smartphone after unlocking it. To launch the app, tap on it. Before continuing, make sure your internet connection is steady.
2. Enter Your Account Information.
You will see the login screen as soon as the app opens. In the required boxes, type your password and user ID. Before logging in, follow the instructions if you’ve lost your login information.
3. Go to the Account Settings.
Once you’ve logged in, search for the menu icon in the upper-left or upper-right area of the screen. This icon is normally three horizontal lines or a hamburger. This icon can be tapped to reveal the side menu. Once you locate “Settings” or “Account Settings,” scroll down and touch on it.
4. Select the Security Options
Search the Account Settings menu for the “Security” or “Privacy” option. Various account-related security elements might be included in this area. To continue, tap on it.
5. Select the option to block an account.
Look for an option labeled “Block Account,” “Suspend Account,” or “Freeze Account” inside the Security Options. You can use this option to temporarily disable your account for security purposes. Press this button to proceed.
6. Verify Your decision
The app may ask you to confirm that you want to block the account. A notice outlining the repercussions of blocking your account can appear. This message will tell you what occurs when your account is blocked, so please read it carefully. Press “Yes” or “Confirm” if you’re positive you want to move forward.
7. Give Additional Verification
The app might need more verification before blocking your account for security reasons. This could involve providing the answers to security questions, utilizing biometric verification (such as fingerprint or facial recognition), or entering a One-Time Password (OTP) that has been sent to your registered phone number.
8. Wait for Confirmation
You ought to get a confirmation message stating that your account has been successfully blocked after finishing the verification process. This could show up on the screen as a message or pop-up notification. For future reference, make sure to write down any reference number that is given.
9. Log Out the application
Log out of the UBA mobile app as soon as you receive confirmation that your account has been blocked. Return to the main menu, select the “Logout” option by scrolling down, and tap it to accomplish this. This step guarantees that, after your account has been blocked, no one else can access it.
10. Speak with UBA customer support.
Please don’t hesitate to contact UBA customer care if you run into any problems attempting to block your account via the app. Both the UBA website and the app have their contact details. If necessary, they can assist in guiding you through the procedure.
11. Monitor Your Account Activity
Once your account has been blocked, monitor any transactions or activity connected to your UBA account. Before blocking your account, report any suspicious behavior right away to customer care. They can assist you in taking additional steps to safeguard your account.
12. Reopening Your Account
In most cases, you can connect back to the UBA mobile app to unblock your account at a later time. Find the “Unblock Account” or “Reactivate Account” option within the Security Options section. To unblock your account, you might have to go through a similar verification procedure.
13. Keep Updating Your App
Make sure your UBA mobile app is always up to date to prevent future problems. For regular updates, check the Apple App Store or Google Play Store. You can be sure you have all the newest features and security enhancements by installing the most recent version.
14. Protect Your Account Information and Keep It Safe.
It’s very important to safeguard your login credentials in addition to blocking your account when required. Make sure your passwords are secure and update them often. To increase security even further, turn on any two-factor authentication capabilities that the UBA app offers.
15. Stay Informed
Keep up to date on any modifications or upgrades to the security features and UBA mobile app. Stay informed about the best practices for account security by subscribing to UBA’s newsletters or following them on social media.
Prioritize the protection of your financial data at all times, and take prompt action if you believe there has been unauthorized access.
FAQs
How do I block my UBA account using the mobile app?
Go to the “Self-Service” or “Security” area of the UBA Mobile App, log in, and choose the “Block Account” option. To verify your action, stick to the instructions displayed correctly.
Is blocking my account on the UBA Mobile App instant?
Yes, you can immediately block your account after requesting it, and access to it will be limited to stop fraudulent transactions.
After using the UBA Mobile App to block my account, what should I do next?
Once your account has been blocked, get in touch with UBA customer service to report any fraudulent activity or for help on how to unblock the account. To fix the problem if it persists, you have to go to any of the closest bank branches of UBA bank around you to file a complaint.
Also Read:
- 5 Best Mobile Banking Apps for Students in Nigeria
- How to Fix Access Bank Mobile App Not Working Troubleshooting Issues
