You need to know how to check your MTN Welcome Back Bonus if you want to get the most out of the rewards MTN gives to its customers who are back on the network.
If you’ve been away from the MTN network for a while, MTN has got a special treat for you.
It’s called the MTN Welcome Back Offer and it gives you bonuses and data bundles when you meet the requirements.
In this post we’ll show you how to check your MTN Welcome Back Bonus and everything you need to know about it.
What is the MTN Welcome Back Offer?
The MTN Welcome Back Offer is a program to encourage inactive MTN users to come back to the network.
If you haven’t used your MTN SIM for calls, texts or data for a long time, MTN welcomes you back with bonuses and data offers.
This is for anyone who has been inactive and wants to get back to the network.
Welcome Back Offer Benefits:
- Recharge Bonus: Eligible users get 12 times their recharge value as bonus when they use a specific recharge code.
- Discounted Data Plans: Special data bundles like 4GB for ₦1,000 or 1GB for ₦200 are available at a discounted rate.
- Flexible Usage: These bonuses and data plans can be used on any internet enabled device.
Now you can see why many MTN users are loving the Welcome Back Offer.
How to Check My MTN Welcome Back Bonus?
To check your MTN Welcome Back Bonus balance follow these steps:
1. Dial the USSD Code
To check your Welcome Back Bonus quickly and easily dial *559*65# on your phone or you dial *310#. Once you dial this code, a pop-up message will appear showing your bonus. It will display the data, airtime or any other bonus left.
2. MyMTN App
If you prefer using an app, you can check your Welcome Back Bonus through the MyMTN App. Here’s how:
- Download and install the MyMTN App from the Google Play Store or Apple App Store.
- Log in with your MTN number.
- Go to your account balance section and you will see all your bonuses including the Welcome Back Bonus.
3. SMS
You can also check via SMS. Simply text BALANCE or STATUS to 310 and you will receive an SMS with your data balance which includes the Welcome Back Bonus.
By using any of these methods you will be updated on your bonuses and make the most of your Welcome Back rewards.
MTN Welcome Back Offer Eligibility
Before you can enjoy this offer you must meet the eligibility criteria. Here’s what you need to know:
Who is Eligible?
- Customers who have not performed any revenue-generating activity on the MTN network (calls, SMS or data) for at least 15 days.
- Customers who have not used data for over 60 days but have been on the MTN network for more than 60 days.
- Customers who have been MTN subscribers for at least two months (60 days) but have been inactive for a while.
Who Is Not Eligible?
If you are an active user who makes calls, sends texts or uses data regularly you will not be eligible for the Welcome Back Offer. The program is for inactive users.
Activate MTN Welcome Back Bonus
If you are eligible for the Welcome Back Offer, here’s how to activate:
1. Special Recharge Code
To get your bonus, recharge with this code: *311*Recharge PIN#. For example if you are recharging with a ₦500 PIN, dial *311*500#. You will get 12x bonus immediately. This is airtime and data combination.
2. Buy Discounted Data Plans
MTN has special data plans for eligible customers under the Welcome Back Offer. Dial *312*65# and select your preferred plan:
- 4GB for ₦1,000 (30 days)
- 1GB for ₦200 (7 days)
- 250MB for ₦100 (3 days)
3. USSD Prompts
To see more offers or check your eligibility, dial *121# or *303# and follow the prompts. This will show you all the data and airtime offers available to you.
MTN Welcome Back Offer
The MTN Welcome Back Offer has airtime bonuses, data bundles and affordable plans. Let’s see:
1. Airtime Bonuses
When you recharge with *311*<PIN>#, you get 12 times the value of your recharge. For example:
- ₦100 recharge gives ₦1,200 bonus.
- ₦500 recharge gives ₦6,000 bonus.
This airtime bonus can be used for calls, SMS and data.
2. Discounted Data Plans
- 4GB for ₦1,000: For heavy users.
- 1GB for ₦200: For light users.
- 250MB for ₦100: For quick tasks.
3. Any Device
FAQs
1. How do I check if I’m eligible for the MTN Welcome Back Offer?
- Dial 55965# to see if you qualify.
- You can also try recharging with *311*<PIN>#. If you’re eligible, the bonus will be added to your account.
2. Can I use my bonus for international calls?
No, the Welcome Back airtime bonus is for local calls and SMS in Nigeria.
3. How long does the bonus last?
The airtime and data bonuses are for a limited time:
- Airtime bonus: 30 days.
- Discounted data bundles: Valid for the duration of the specific plan (e.g. 7 days or 30 days).
4. Can I share my Welcome Back data?
No, the data bundles under the Welcome Back Offer are not shareable.
How to Maximize Your Welcome Back Bonus
- Recharge Smart: Use the bonus to call, browse or send SMS without consuming your main balance.
- Monitor Usage: Check your bonus balance regularly using *559*65# Or *312# to avoid running out of airtime or data unexpectedly.
- Combine Offers: You can use the discounted data plans with the recharge bonus for more value.
- Act Fast: Remember the bonus is time sensitive, use it before it expires.
Troubleshooting
1. I dialed the code but I didn’t get the bonus
- Is your SIM card inactive for the required period (15 days or 60 days)?
- Make sure you used the correct recharge code: *311*<PIN>#.
2. I’m not eligible for the offer
If you’re not eligible, you can still enjoy other MTN offers. Dial *310# to see data and airtime bundles.
3. My bonus is not showing
- Check your balance using *559*65# or *323# or MyMTN App.
- If the issue persists, contact MTN customer care by dialing 180.
Conclusion
The MTN Welcome Back Offer is a great way to enjoy discounted data and airtime bonus when you come back to MTN. Now you know how to check your MTN Welcome Back Bonus.
Whatever you choose to use *55965#, *312#, *303#, MyMTN App or SMS, you’ve never had it this easy. So go ahead, come back and enjoy!
