How Can I Stop MTN Spam Messages? Are you an MTN user? You know the frustration of getting spam messages from the network every now and then. It is not something anyone will smile about.
Those unsolicited SMS can be really annoying especially when they pop up at the wrong time or flood your inbox.
Yes those messages that keep popping into your phone even when you did not subscribe to it and you wonder how they got your number.
Whether its promotional messages, bill reminders or updates you never signed up for, these notifications can be overwhelming.
If you’ve been looking for a way to stop these unwanted messages and take back control of your mobile life, you’re not alone!
Many people face this issue just like i did and luckily there are simple steps you can follow to stop MTN spam messages.
I know how annoying it can be to deal with constant interruptions from your phone and I promise you there’s a way out.
In this post I’ll show you all the ways to stop MTN spam messages, using shortcodes, apps and customer support.
Let’s get into how you can stop these annoying messages and get back to enjoying your mobile life without the distractions.
How to Stop MTN Spam Messages?
Now that you know how annoying it can be to deal with spam messages, let’s get into the simple ways to stop them.
MTN has several ways to block these messages and in this section I’ll explain the different ways to protect your inbox and your sanity.
Here are the options to block unwanted messages from MTN.
1. Use the USSD Code to Block Spam Messages
One of the fastest way to stop MTN spam messages is by using a simple USSD code. If you’re tired of getting constant promotional alerts you can block these messages by following these steps:
- Open your messaging app.
- Type STOP.
- Send to 2442.
Once you send the message you should get a confirmation text that your pop-up messages have been blocked. This is quick and easy and a good starting point if you want to stop spam messages immediately.
If you want to block all promotional messages this works. But if you want to block specific types of messages, read on.
2. Use the MTN App to Block Spam Alerts
Another way to block MTN spam messages is by using the MTN App. The app has a simple interface where you can manage the type of messages you want to receive, so you have more control over your notifications.
Here’s how to use the MTN app to block messages:
- Open the MTN App on your phone.
- Tap on the Menu icon on the top left of the app.
- Go to Settings then Legal
- Change Consent Settings.
- Toggle the settings for the messages you want to receive or block.
- Tap Save to apply.
This will allow you to filter the type of messages you want to get. You can block some categories of spam messages while still getting important MTN updates.
If you want to block all promotional messages completely, you can select to block all.
3. DND Service
If you’re still getting spam messages after using the USSD code or the MTN app, you can also activate the DND service.
This service will block all unsolicited SMS and voice alerts including promotional messages and updates from Value Added Services (VAS) providers.
To activate DND, follow these steps:
- Open your messaging app and type HELP.
- Send to 2442.
- You’ll get a response with instructions on how to activate the DND service.
There are two modes of DND:
- Fully Blocked Mode: This mode will block all MTN promotional messages. If you want to opt out completely, send STOP to 2442.
- Partially Blocked Mode: This mode allows you to filter and block specific categories of promotional messages. For example you can block messages about data bundles or special offers but still get essential updates. To use this, send the specific number corresponding to the message category to 2442.
Activating DND is a good way to protect yourself from spam messages especially if you’re getting bombarded with alerts.
4. MTN Customer Support
If none of the above works, you can always reach out to MTN customer support. They can help you stop the messages or help you understand why you’re still getting them even after following all the steps.
To contact customer support:
- Dial 121 from your MTN phone.
- Tell the customer support agent and ask them to block the messages for you.
- You can also visit the MTN website to see more options.
They will help you through the process and you won’t get the spam messages again.
5. Unsubscribe from Third Party Services
Sometimes MTN spam messages are sent by third party companies that have partnered with the network. These companies promote their services through MTN’s platform even if you haven’t signed up for their messages.
To stop these third party messages:
- Check any recent messages you’ve received and look for the unsubscribe link at the bottom.
- Reply with STOP or follow the instructions in the message.
- If you’re not sure which services are sending you these messages, contact MTN customer support.
This is an important step as many people unknowingly subscribe to third party services that send spam messages. Be sure to unsubscribe from any service you don’t remember signing up for.
6. Check Your Message Settings Regularly
It’s good to check your message settings and preferences regularly to avoid opting into new spam services.
Sometimes when you sign up for a promotion or service you might unknowingly agree to receive promotional messages. Keeping track of your settings will help you prevent spam messages from slipping through.
To do this:
- Go to your MTN account settings either through the MTN App or online.
- Check the types of messages you’ve opted in for.
- Unsubscribe from any unwanted subscription services or promotional alerts.
By keeping track of your preferences you’ll reduce the chances of new spam messages showing up on your phone.
Why Stop MTN Spam Messages?
Stopping MTN spam messages isn’t just about being annoyed. These messages can disrupt your daily life, waste your time and add unnecessary stress to your life.
For example if you’re studying or working constant alerts can be distracting. Some spam messages may even have misleading offers or try to trick you into sharing personal info.
By blocking spam messages you regain control of your phone and make it a tool for productivity and relaxation not stress. Plus you’ll only receive messages and updates that matter to you.
Conclusion
Stopping MTN spam messages is easy and with the methods above you can get back control of your phone.
Whether you use the USSD code, the MTN app or activate the DND service you now have multiple ways to block unwanted messages. If all else fails contact MTN customer care for help.
Don’t let spam messages steal your peace of mind. Act now and enjoy a spam free mobile life. If you follow this article you’ll be spam free. Let your phone work for you – on your terms
