Have you ever been in the middle of a call or about to send a message only to realize you’re out of airtime? It’s a real pain especially when you’re running on bonus credit. If you’re wondering “How do I check my 9Mobile airtime bonus balance?” then you’re in the right place.
We all know how valuable bonus airtime is and knowing how to check it helps you never get caught off guard.
Whether you want to double check your bonus balance before making a call, sending a message or browsing the internet, you should keep track of it.
With so many ways to use your bonus credit, it’s easy to lose track and that’s where knowing how to check your balance comes in.
You may have tried USSD codes before and found them confusing or they didn’t work as expected. Don’t worry! There are a few easy ways to find out how much bonus airtime you have left.
In this article we’ll show you the easiest ways to check your 9Mobile airtime bonus balance so you can stay in control of your account.
How Do I Check My 9Mobile Airtime Bonus Balance?
To check your 9Mobile airtime bonus balance you have several options. The methods are simple and once you get the hang of it you’ll be able to check your balance anytime you want. Here are the most reliable ways to check your airtime bonus balance on 9Mobile.
1. Using USSD Codes to Check 9Mobile Airtime Bonus Balance
The most popular and easiest way to check your 9Mobile airtime bonus balance is through USSD codes. These codes are designed to give you quick access to your balance without internet.
Airtime Balance Check: To check your airtime balance dial *310# and press the call button. This will give you an instant update of your airtime including your bonus balance. It’s simple to keep track of your bonus credits.
Data Balance Check: If you want to check your data bonus balance instead, dial *323#. This will show you how much data you have left on your account. It’s also important to keep track of your data as many users rely on their bonuses for browsing and streaming.
If you’re not sure if the code worked, just wait for a few seconds for the response to appear on your screen. If you don’t see anything, make sure your phone is connected to the network and try again.
2. Send SMS to Check 9Mobile Airtime Bonus Balance
Another way to check your 9Mobile bonus balance is by sending an SMS. This works if you don’t want to use USSD codes. All you need to do is send BAL to 228. You will get an instant reply with your airtime bonus balance.
This works if you’re not good with USSD codes or having network issues. It’s a backup option.
To check your data balance specifically, send “INFO” to 228. You will get your remaining data bonus balance.
3. 9Mobile App to Track Airtime Bonus
If you prefer using mobile apps, 9Mobile has an app that can help you manage your account. The app is available on Android and iOS. Once you’ve downloaded the app, log in and you can see your account details including airtime bonus balance.
Follow these steps:
- Download 9Mobile app from Google Play or App Store.
- Open the app and sign in with your phone number.
- Once you’re logged in, you’ll see your available balance including regular airtime and bonus airtime.
- You can also track your data usage and buy airtime or data directly from the app.
The app is simple and easy to use. You can also explore other services like top-ups, bill payments and more from the app.
4. 9Mobile Website to Check Balance
You can also check your 9Mobile balance via the website. Visit 9Mobile website and log in with your mobile number and one-time password (OTP) sent to your phone. Once you’re logged in, go to your account details and you’ll see your airtime bonus balance.
This works if you prefer to check your balance from a computer rather than your phone. But using the app is more convenient especially for quick checks on the go.
5. Contact 9Mobile Customer Service for Help
If all else fails and you can’t check your 9Mobile airtime bonus balance above, you can always contact customer service. To do this, just dial 200 from your 9Mobile phone. You’ll be connected to a customer service rep who can help you with any account related issues including checking your bonus balance.
Customer service is available to help with technical issues, network issues or balance inquiry. If you’re having issues with codes, app or website, customer service is always there to help.
6. 9Mobile Self-Care Portal
If you like to manage your account online, you can also check your balance on 9Mobile self-care portal. Just visit 9Mobile self-care portal on their website and log in with your phone number and OTP. Once you’re logged in, you can see detailed information about your airtime balance including bonus credit.
This is for users who like to do all their account management from a computer or tablet.
What if I can’t check my 9Mobile airtime bonus balance?
Sometimes you might encounter issues when trying to check your balance. If you’re having difficulties such as not getting a response to a USSD code or SMS, try:
- Check Network Connectivity: Ensure your phone has a strong network connection. Weak signals can sometimes prevent balance information from being delivered.
- Restart Your Phone: Sometimes, just restart your phone can resolve the issue with checking balance.
- Clear Cache and Data: If you’re using 9Mobile app, clear the app’s cache or reinstall the app might help.
- Customer Service: If all else fails, you can always call 9Mobile customer service at 200.
Conclusion
Checking 9Mobile airtime bonus balance is key to managing your phone usage. Whether you like using USSD codes, SMS, 9Mobile app or website, there are many ways to get your balance. With these methods, you’ll always know how much bonus you have and make the most out of your mobile experience.
Now you know! Use this tips to never run out of credit and be in control of your airtime. Remember to check your bonus balance regularly so you can keep calling, texting and browsing without interruption. Checking 9Mobile airtime bonus balance is that easy!
