Ever found yourself wanting to reset your MTN Mobile App password? You’re not alone! We all get there at some point and there are many reasons why you might want to. So come with me let me show you the steps to reset MTN mobile app password for free.
For one, maybe you’ve just forgotten your password. Let’s face it, it’s easy to lose track with so many accounts and logins to manage daily.
Or maybe you’ve noticed something fishy with your account and you want to take control by beefing up your security. Resetting your password is a proactive step to keep your info safe.
A password reset isn’t just about getting back in; it’s also about being in control of your account.
When you reset or update it, you’re adding an extra layer of security which keeps your transaction history and personal details safe.
And it saves you the stress of being locked out of the app when you need it most! Imagine being able to check your balance, make payments or monitor your account with ease.
Resetting your password helps you keep that smooth, secure access—whenever and wherever.
Steps to Reset MTN Mobile App Password
Resetting your MTN Mobile App password is a breeze if you follow each step. Here’s a breakdown to help you do it.
1. Using MyMTN App to Reset Your Password
MyMTN App is a handy tool to manage all MTN services including resetting your password. Here’s how:
- Open MyMTN App: If you don’t have the app installed, download it from Google Play Store or Apple App Store and open it.
- Select Password Reset: On the login screen, click on the “Forgot Password” option. This will ask you to enter some details for verification.
- Verify Your Account: MTN will ask for some verification, usually your MoMo PIN or an OTP sent to your registered number. Enter these as prompted.
- Enter New Password: Once you’ve verified, you’ll be asked to enter a new password. Make sure it’s strong and memorable so you don’t have to reset again.
- Confirm New Password: Re-enter password and save.
That’s it! Resetting MTN Mobile App password is a breeze.
2. MTN Mobile App Password Reset Using USSD Code
If you prefer using USSD codes, you can reset your password with your mobile phone itself, no internet required. Here’s how:
- *170# on Your MTN Line: This is MTN’s main mobile money code and can be used for many things.
- Select My Wallet: Choose this option to go to the wallet services menu.
- Change & Reset PIN: This will take you to the PIN and password section.
- Reset PIN: Follow the prompts to reset your PIN or password. You must have a recovery phone number set up for verification.
- Enter OTP Sent to Recovery Number: If you have a recovery number on file, an OTP will be sent to this number. Enter the OTP to confirm.
- Create New PIN: Once confirmed, you can create a new PIN for your wallet. This also secures your account so make sure you remember it.
The USSD method is very accessible so it’s a quick solution for those who don’t have internet or don’t want to use the app.
3. Contact MTN Customer Service for Help
If MyMTN app and USSD code doesn’t work, you can contact MTN Customer Service to help you reset your MTN Mobile App password. Here’s what to do:
- Dial MTN’s Customer Care Line: Use MTN’s support number (often 180 in Nigeria) and ask for help with resetting your mobile app password. Tell them you can’t reset it yourself.
- Get Ready: Be prepared to provide the required details like your registered phone number, ID and any other verification questions MTN may ask to confirm your identity.
- Request to Reset Password: Customer service will start the reset process and may either guide you through the process or reset for you.
- Receive Further Instructions: After verification, MTN may send you an SMS with instructions to reset the password.
This method is useful if there’s an issue with the app or your USSD code isn’t working as expected. MTN customer service is there to help you regain access to your account.
4. Set Up Recovery Phone Number for Future Resets
Having a recovery phone number makes it easier to reset your MTN Mobile App password if you forget it in the future. Here’s how to add a recovery number to your account:
- *170#: Open the USSD menu for MTN services.
- Select My Wallet and then Change & Reset PIN
- Self PIN Reset and then Add Recovery Contact: Follow the prompts to add a recovery phone number.
- Verify with Your MoMo PIN: Confirm the addition of the recovery number with your MoMo PIN.
This will be used for any future password or PIN reset.
5. How to Create a Strong Password and Keep it Safe
After you’ve reset your MTN Mobile App password, make sure your new password is safe. Here are some tips:
- Choose a Strong Password: Don’t use simple passwords like “123456” or “password”. Use a mix of letters, numbers and special characters.
- Don’t Repeat Passwords: Using the same password for multiple accounts is a security risk. Try to create a new password for each important app or account.
- Store Your Password: Consider using a password manager app to store your passwords. So you won’t have to remember each one manually.
- Update Your Password: For extra security, update your MTN Mobile App password every 6 months.
By following these tips, you’ll secure your MTN account and less likely to go through the reset process again.
Conclusion
MTN has provided several ways to reset MTN Mobile App password, from MyMTN app and USSD codes to contacting customer service. Whatever your situation, you’ll be able to access your account quickly and safely. Take a few minutes to reset your password and follow our tips and you’ll save yourself a lot of time and stress in the future. Next time you get locked out, remember these steps and keep your MTN Mobile App password safe.
